3ySupportPlus24 ProCurveChassis
ProCurve Chassis12 3y support for networks HW Maint 24x7 4h onsite response incl HP hol SW Tech support SW Prod Updates LTU/Copy when avail
COMPREHENSIVE, CONSISTENT HW AND SW SERVICES - PLUS COST-SAVING SW UPDATES
PI DATE: NOVEMBER 2006
SERVICE LEVEL: 3 Years Support Plus 24x7
SERVICE INC: HW - HW Maint 24x7, 4-hour onsite resp incl HP hol
SW - SW Tech Supp, SW Prod Updates, LTU/Copy if avail
COVERAGE: 24x7 including HP holidays
RESPONSE TIME: 4-hour
PRODUCT COVERED: HP ProCurve Switch 5412zl
SUPPORT PLUS 24X7:
* This package includes on-site hardware support with a 4-hour time
and a 24x7 delivery window including public holidays
* Software Support with a service window of 24 hours x 7 days
* Software Information, License to use new versions of software
and distribution of software updates