3y 4h 13x5 ProCurve Chassis12 HW
ProCurve Chassis12 3 years of hardware support.4hr onsite response. 8am-9pm Standard business days excluding HP holidays.
PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME PI DATE: NOVEMBER 2006 SERVICE LEVEL : 3 Years 4hr 13x5 Onsite SERVICE TYPE : On-Site Service COVERAGE WINDOW : 8am-9pm, Standard business days excluding HP holidays RESPONSE TIME : 4 Hours SERVICE DURATION: 3 Years COMPATIBILITY : HP ProCurve Switch 5412zl -- 4hr - 13x5 Onsite * This package includes on-site hardware support with a 4-hour time & a delivery window of 13 hours during business hours of 8.00am to 9.00pm Monday to Friday excluding public holidays * This service is available to users located within 80km of the GPO, however if this service is required outside this distance or in regional locations, please contact Customer Support for a contract service quotation