CPe 3Y 4H 24x7 ProCurve 41x4 GL
2824 HP Care Pack 3 Yr 4hr 24x7 HW support for ProCurve Switch 41x4GL 2824 2626-PWR.4hr on-site response 24x7 incl. HP holidays.
PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME
PI DATE : AUGUST 2004
SERVICE LEVEL : 3 Years 4 hr 24x7 HW
SERVICE TYPE : "On-Site" Service
COVERAGE WINDOW : 24 x 7 ( 24 hours coverage x 7 days)
RESPONSE TIME : 4 Hours
WARRANTY DURATION : 3 Years
DESCRIPTION : * For issues that cannot be resolved remotely, an authorised
HP Services representative arrives at user's site within 4 hours
after their call has been logged and for which they have a
contracted service window