SCAN WTY 8350-8390/N84XX
HP 3y Return Scanjet 8350-8390/N84xx
PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME PI DATE: JANUARY 2008 SERVICE LEVEL : 3 Years Return to HP SERVICE DURATION : 3 Years PRODUCTS COVERED : HP ScanJet 8350-8390/N84XX RETURN TO HP: * This package includes offsite hardware support at an authorised Repair Centre during business hours of 8.00am to 5.00pm Monday to Friday excluding public holidays with a standard Turn-Around-Time of 3 full business days on receipt of the equipment from the user * After remote diagnosis and support the user will deliver the faulty unit to the Repair Centre, will return the repaired or replaced unit to the user * Turn-Around-Time is measured from when the unit arrives at the Repair Centre until it is ready for return-shipment to the user