3y 4h 9X5 LaserJet M5025MFP
PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME PI DATE : FEBRUARY 2008 SERVICE LEVEL : 3 Years 4hr 9x5 Onsite HW Supp SERVICE TYPE : On-Site Service COVERAGE WINDOW: 8am-5pm, Std business days excluding HP holidays RESPONSE TIME : 4 hours DURATION : 3 Year PRODUCT COVERED : HP LaserJet M5025 MFP Series 4hr 9x5 Onsite : * This package includes on-site hardware support with a 4-hour time and a delivery window of 9 hours during business hours of 8.00am to 5.00pm Monday to Friday excluding public holidays * This service is available to customers located within 80km of the GPO, however if this service is required outside this distance or in regional locations, please contact Customer Support for a contract service quotation