5y NextBusDay Onsite DT Only HWS
Low End Desktop with 1/1/1 std. wty. HW Support Next Business Day Onsite response for 5 years. 8am-5pm standard business days excluding HP holid
PI DATE: APRIL 2006 SERVICE LEVEL: 5 Years Next Day Onsite 9x5 SERVICE TYPE: NEXT DAY ONSITE SERVICE SUPPORT: Hardware support SERVICE AVAILABILITY:9 hours/day x 5 days/week SERVICE DURATION:5 years post warranty SERVICE WINDOW: 8am-5pm, Standard business daysexcluding HP holidays PRODUCT SUPPORT: Desktop D200 / dx2000 Series * An HP authorised representative will arrive at the customers site to begin hardware maintenance service the next day after the service request has been logged and for which there is a contracted coverage window. Available during business hours of 8.30am to 5.30 pm