HP1YPW NBDCLR LSRJT CM6030/40MFP HW
PI DATE: JULY 2008 SERVICE : 1 Year Post Warranty Next Day Onsite 9x5 SUPPORT TYPE : Onsite - HW support ; COVERAGE: 9 x 5 (9 hrs & 5 days) RESPONSE TIME: Next Business day ; DURATION: 1 Year SUITS : HP Color LaserJet CM6040 Multi-function Printer SERVICE DESCRIPTION:- * An authorised representative will arrive at the users site to begin HW Maint service the next day after the service request has been logged & for which there is a contracted coverage window * Available during regular business hours Mon-Fri excluding HP holidays * Only available for locations with 80kms of an authorised service provider unless agreed otherwise by POST WARRANTY: * This service was created for users where their warranty or care pack has expired * Provides 1 Year support for selected products at an affordable price * These can be purchased at any time without any audit being required * If the care pack is purchased before the original warranty or 3, 4, 5yr care pack runs out then the Post Warranty care pack will start at the expiry of any current support * If the care pack is purchased when all other support has expired then the care pack will start on the day it was purchased from * The terms and conditions state the unit has to be in good working order Otherwise HP has the right to refuse service * If a user tries to log a call immediately after registering then they are advised that the first call will be time & materials