5Y NBD CLR LSRJT CM6030/40 MFP
HW Supp
PI DATE : Jun 2008 SERVICE LEVEL : HP 5y Next Business Day On-site HW Support SERVICE TYPE : OnSite Service COVERAGE WINDOW : 8am-5pm, Standard business days excluding HP holidays RESPONSE TIME : Next business day WARRANTY DURATION: 5 Years PRODUCT COVERED : HP Col LaserJet CM6030/40 MFP SERVICE DESCRIPTION : Next Day Onsite : * An authorised representative will arrive at the user's site to begin hardware maintenance service the next day after the service request has been logged and for which there is a contracted coverage window * Available during business hours of 8.00am to 5.00pm Monday to Friday excluding public holidays * Only available for locations with 80kms of an authorised service provider unless agreed otherwise by