4Y 4H 13X5 ML150 HW SUPPORT
PROLIANT ML150 4YR HW SUPPORT. 4HR ONSITE RESPONSE. 8AM-9PM STANDARD BUSINESS DAYS EXCLUDING HP HOLIDAYS
PI DATE : May 2008
SERVICE LEVEL: HP 4 Years 4hr 13x5 Onsite HW SUPP
SERVICE TYPE : Onsite Service
COVERAGE WINDOW : 13 x 5 ( 13 hours coverage x 5 days);
8am-9pm, Standard business days excluding HP holidays
RESPONSE TIME : 4 Hours
WARRANTY DURATION: 4 Years
PRODUCT COVERED : HP ProLiant ML150 G5
SERVICE DESCRIPTION: 4hr - 13x5 Onsite
* This package includes on-site hardware support with a 4-hour time
& a delivery window of 13 hours during business hours of 8.00am to
9.00pm Monday to Friday excluding HP holidays
* This service is available to users located within 80km of the GPO,
however if this service is required outside this distance or in regional
locations, please contact Customer Support for a contract service
quotation