5Y4H 13X5 MSL 2024 HARDWARE SUPP
MSL2024 5 YR HARDWARE SUPP 4HR ONSITE RESPONSE. 8AM-9PM STANDARD BUS. DAYS EXCLUDING HP HOLIDAYS.
PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME PI DATE : DECEMBER 2007 SERVICE LEVEL : 5 Years 4hr 13x5 Onsite COVERAGE WINDOW : 8.00am to 9.00pm, Std Business days excl public holidays RESPONSE TIME : 4 Hour PRODUCT COVERED : HP MSL 2024 * 4hr - 13x5 Onsite: * This package includes on-site HW supp with a 4-hour response time & a delivery window of 13 hours during business hours of 8.00am to 9.00pm Monday to Friday excluding public holidays * This service is available to customers located within 80km of the GPO, however if this service is required outside this distance or in regional locations, please contact Customer Support for a contract service quotation