3y 4h 13x5 MSL4048 Library HW Su
MSL4048 Tape Library 3 years of hardware support. 4 hour onsite response. 8am-9pm Standard business days excluding HP holidays
PI DATE: JUNE 2006 SERVICE TYPE : On-site HW COVERAGE WINDOW: 13 x 5 (13 hrs & 5 days) RESPONSE TIME : 4 hrs DURATION : 3 Years COMPAT : MSL 4048 * Inc on-site HW support with a 4-hr time & a delivery window of 13 hrs during business hours (Mon-Fri) excluding HP holidays