CPe 4Y NxtDay LaserJet 4100mfp
4 Yr Next day Hardware support for LJ 4100mfp.Next business day on-site response. 8am-5pm
PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME
PI DATE : AUGUST 2004
SERVICE LEVEL : CPe 4Y NxtDay LaserJet 4100mfp
SERVICE TYPE : "On-Site" Service, Hardware support
RESPONSE TIME : Next Business Day
COVERAGE WINDOW : 9 x 5 (8am-5pm coverage x M-F, excl. public holidays)
WARRANTY DURATION : 4 Years
COMPATIBILITY : HP LaserJet 4100MFP Printer
DESCRIPTION : Next Day response -
This package includes on-site hardware support with a
next business day response time
* For issues that cannot be resolved remotely, an authorised
HP Services representative arrives at user's site the nextday
after their call has been logged
* HP Services returns the covered hardware to operational condition,
repairing or replacing components or entire units as necessary