5y Nbd Designjet4500 HW Supp
Designjet 4500 5 years of hardware support. Next business day onsite response. 8am-5pm Std bus day excluding HP holidays.
PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME PI DATE : FEBRUARY 2006 SERVICE TYPE : "On-Site" Service RESPONSE TIME : Next Business Day COVERAGE WINDOW : 9 x 5 ( 9 hours coverage x 5 days) WARRANTY DURATION : 5 Years COMPATIBILITY : HP Designjet 4500 series (HPG1271, HPG1272) DESCRIPTION : Next Day response - This package includes on-site hardware support with a next business day response time and a delivery window of 9 hours during normal business hours, M-F, excl. public holidays * For issues that cannot be resolved remotely, an authorised HP Services representative arrives at user's site the nextday after their call has been logged * HP Services returns the covered hardware to operational condition, repairing or replacing components or entire units as necessary