1Y PW 4H 24X7 DL385G1 HWSUPP
PROLANT DL385 G1 1 YR POST WARRANTY HW SUPPORT. 4 HR ONSITE RESPONSE. 24X7 INC HP HOLIDAYS.
PI DATE : Apr 2008 SERVICE LEVEL : 1 Year Post Warranty 4 hr 24x7 Onsite SERVICE TYPE : Onsite Service COVERAGE WINDOW : 24x7 including HP holidays RESPONSE TIME : 4 Hours WARRANTY DURATION: 1 Year PRODUCT COVERED : HP ProLiant DL385 G1 SERVICE DESCRIPTION: 4hr 24 x 7 Onsite :- * This package includes on-site hardware support with a 4-hour time and a 24x7 delivery window including public holidays * This service is available within 80km of the GPO POST WARRANTY: This service was created for users where their warranty or care pack has expired * It provides 1 year supp for selected products at an affordable price * These can be purchased at any time without any audit being required * If the care pack is purchased before the original warranty or 3, 4, 5 Yr care pack runs out then the Post Warranty care pack will start at the expiry of any current support * If the care pack is purchased when all other support has expired then the care pack will start on the day it was purchased from * The terms & conditions state the unit has to be in good working order * If a user tries to log a call immediately after registering then they are advised that the first call will be time & materials