3Y 2H 24X7 PROLIANT ML11X HW SUP
PROLIANT ML11X 3 YR HW SUPP 2HR ONSITE RESPONSE.24X7 INC HP HOLIDAYS
PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME PI DATE : FEBRUARY 2008 SERVICE LEVEL : 3 Years 2hr 24x7 Onsite SERVICE TYPE : Onsite Service COVERAGE WINDOW : 24 x 7 ( 24 hours coverage x 7 days) RESPONSE TIME : 2 hour WARRANTY DURATION: 3 Years PRODUCT COVERED : HP ProLiant ML110 G4 2hr 24x7 Onsite : * An Authorised service representative will arrive at the user's site to begin hardware maintenance within a 2-hour time * This service is available 24hrs per day Monday to Sunday including public holidays * This service is available to customers located within 80km of the GPO, however if this service is required outside this distance or in regional locations, please contact Customer Support for a contract service quotation