3Y 4H 24x7 1U Tape Array SVC
1U Tape Array 3 years of hardware support. 4 hour onsite response. 24x7 including HP holidays.
PI DATE: APRIL 2006 SERVICE LEVEL: 3 Years 4 hr 24x7 Onsite SERVICE SUPPORT:Haardware Support SERVICE TYPE: Onsite SERVICE AVABILABILITY: 24 hrs a day x 7 days a week SERVICE RESPONSE: Next Day onsite response SERVICE DURATION: 3 years SERVICE WINDOW: 4 hour. 24x7 including HP holidays. PRODUCT SUPPORT: 1U Tape Arrays * This package includes on-site hardware support with a 4-hour time and a 24x7 delivery window including public holidays. This service is ava within 80km of the GPO in Melbourne, Sydney, Adelaide, Perth, Brisbane, Darwin, Canberra, Hobart and Newcastl