3y/1.8M 4h 9x5 LaserJet90XXMFP
LaserJet 9000mfp 9040mfp 9050mfp
PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME
PI DATE : DECEMBER 2005
SERVICE LEVEL : 3 Yrs/1.8M 4 hr 9x5 HW Support
SERVICE TYPE : "On-Site" Service
COVERAGE WINDOW : 9 x 5 ( 9 hours coverage x 5 days)
RESPONSE TIME : 4 Hours
COMPATIBILITY : HP LaserJet 9000 MFP,9040 MFP,9050 MFP
DESCRIPTION : * For issues that cannot be resolved remotely, an authorised
HP Services representative arrives at user's site within 4 hours
after their call has been logged and for which they have a contracted
service window
SERVICE DURATION: 3 Years or 1.8 million pages