4Y TRAVEL NXTBUSDAY NBONLY HW SU
FOR LOW END NOTEBOOKS WITH 1Y STD WARRANTY GLOBAL HW SUPPORT WITH NEXT BUSINESS DAY RESPONSE IN SELECTED COUNTRIES FOR 4Y. 8AM-5PM STD BUS DAYS
PI DATE: AUGUST 2005
SUPPORT: Hardware Support
DURATION: 4 Years
COMAPTIBILITY: HP Low End Notebook PC Series
COVERAGE WINDOW: Service is available 8:00 am - 5:00 pm, Monday through
Friday, excluding holidays
* High productivity for staff through improved Sys availability
* Fastest response time & repair commitments
Global Next Business Day Onsite:-
* For issues that cannot be resolved remotely, an authorized HP Services
representative arrives at user site next day after call has been logged
& for which user have a contracted service window
* HP Services returns covered HW to operational condition, repairing or
replacing components or entire units as necessary
* User coverage includes all required parts and materials