3Y TH 24X7 CTR PROLIANT ML110
HW SUPP 6H REPAIR TIME COMMITMENT 24X7 INCL HP HOLS NO COMMITTED REPAIR TIME FIRST 30/D UNTIL ASSMT PERFORMED
PI DATE : DECEMBER 2005 SUPPORT TYPE: Hardware Support DURATION : 3 Years COMAPTIBIITY: HP ProLiant ML110 COVERAGE WINDOW: 6 hr 24x7: - * HP will use commercially reasonable efforts to return the covered HW to operating condition within 6hrsof the initial service request * Service is available 24hrs a day, Monday through Sunday, including HP holidays * Only available in capital cities, within 80km of GPO * An authorized HP Services representative arrives at user site within 6 hours after call has been logged, if this time falls within contracted service window