3y 4h 13x5 SAN Blade Switch HWS
Blade Switch 3 years of hardware support. 4 hour onsite response. 8am-9pm Standard business days excluding HP holidays.
PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME
PI DATE: SEPTEMBER 2005
SERVICE TYPE : Onsite Service, hardware support
COVERAGE WINDOW: 13x5 (8am-9pm, Standard business days
excluding HP holidays)
RESPONSE TIME : 4 Hours
WARRANTY DURATION: 3 Years
PRODUCTS COVERED: HP SAN Blade Switch
4h 13x5:
* This package includes on-site hardware support with a 4-hour time
and a delivery window of 13 hours during business hours of 8.00am to
9.00pm Monday to Friday excluding public holidays
* This service is available to users located within 80km of the GPO,
however if this service is required outside this distance or in
regional locations, please contact Customer Support for a
contract service quotation