4YR NBD LASAERJET 90XX HW SUPP
LASERJET 9000 9040 9050 - NBD ONSITE REPONSE 8AM-5PM STD BUS DAYS EXCLUDING HP HOLIDAYS
PI DATE : NOVEMBER 2005
SUPPORT : Hardware Support
COMPATIBILITY : LASERJET 9000, 9040, 9050
DURATION : 4 years
COVERAGE WINDOW: Service is available 8:00 am - 5:00 pm, Monday through
Friday, excluding holidays
NEXT BUSINESS DAY ONSITE RESPONSE: -
* For issues that cannot be resolved remotely, an authorized HP Services
representative arrives at on site at next day after call has been logged
& for which user have a contracted service window
* HP Services returns covered HW to operational condition, repairing or
replacing components or entire units as necessary
* User coverage includes all required parts and materials
* High productivity for staff through improved Sys availability
* Fastest response time & repair commitments