3y/1.8M Nbd LaserJet 90xx HW Sup
LaserJet 9000 9040 9050. Next bus day onsite resp. 8am-5pm Std bus days excl HP hol
PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME
PI DATE : JULY 2005
SERVICE LEVEL : 3 Years / 1.8 Million pages Next Day Onsite
SERVICE TYPE : "On-Site" Service
RESPONSE TIME : Next Business Day
COVERAGE WINDOW : 9 x 5 ( 9 hours coverage x 5 days)
WARRANTY DURATION : 3 Years or 1.8 million pages
DESCRIPTION : Next Day response -
This package includes on-site hardware support with a
next business day response time and a delivery window of
9 hours during normal business hours, M-F, excl. public holidays
PRODUCTS COVERED : LaserJet 9050 Series (excluding MFP model)
LaserJet 9040 (excluding MFP model)
* For issues that cannot be resolved remotely, an authorised
HP Services representative arrives at user's site the nextday
after their call has been logged
* HP Services returns the covered hardware to operational condition,
repairing or replacing components or entire units as necessary