Products / Warranty / HP Peripherals

HP Peripherals

HP code: UB951E

Description

3Y 4H 13X5 MSA1500 HW SUPPORT
MSA1500 3YRS OF HW SUPPORT 4 HR ONSITE SUPPORT 8AM-9AM SBD EXCLUDING HP HOLIDAYS

Order code: HPW0064

Price: $2564.25*

RRP $2856.70 ... Save $292.45

STOCK STATUS:

Stock on hand: This is not a stocked Item, estimated 3 Days general lead time.

Committed orders: 0

On order due: 0

PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME
PI DATE         : JULY 2005
SERVICE LEVEL   : 3 Years 4H 13x5 HW Support
SERVICE TYPE    : On-site hardware support
COVERAGE WINDOW :  13 x 5 ( 13 hours coverage x 5 days) 
                   8AM-9AM SBD EXCLUDING HP HOLIDAYS
RESPONSE TIME   :   4 Hours
WARRANTY DURATION : 3 Years
PRODUCTS COVERED :  MSA1500 CONTROLLER SHELF (COO4598)

DESCRIPTION : For issues that cannot be resolved remotely, an authorised
      HP Services representative arrives at user's site within 4 hours 
     after their call has been logged and for which they have a contracted
     service window