Products / Warranty / HP Peripherals

HP Peripherals

HP code: H4618E

Description

3y 4h 13x5 Stor 4 Bay Rack HWSup
SureStore Tape Array 5300 3 years of hardware supp 4 hour onsite response. 8am-9pm Standard business days excluding HP holidays

Order code: HPW0061

Price: $1717.45*

RRP $1907.40 ... Save $189.95

STOCK STATUS:

Stock on hand: This is not a stocked Item, estimated 3 Days general lead time.

Committed orders: 0

On order due: 0

PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME
PI DATE        : JULY 2005
SERVICE LEVEL  : 3 Years 4H 13x5 HW Support
SERVICE TYPE   : "On-Site" Service 
COVERAGE WINDOW : 13 x 5 ( 13 hours coverage x 5 days) 
RESPONSE TIME   : 4 Hours
WARRANTY DURATION  : 3 Years
DESCRIPTION : * For issues that cannot be resolved remotely, an authorised
         HP Services representative arrives at user's site within 4 hours 
     after their call has been logged and for which they have a contracted
     service window
PRODUCTS COVERED  :   HP SureStore Tape Array 5300 (COL7508)