1YR PW 4H 13X5 PROLIANT ML110 HW
SUPP PROLIANT ML110 1YR POST WARRANTY HW SUPPORT 4HR ONSITE RESPONSE.8AM-9PM SBD EXCLUDING HP HOLIDAYS
PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME
PI DATE : FEBRUARY 2004
SERVICE LEVEL : 1 Year Post Warranty 4 hr 13x5 Onsite
WARRANTY TYPE : Post Warranty , 1 Year
COVERAGE WINDOW : 13 x 5(13 hours coverage x 5 days)
SERVICE TYPE : "On-Site" Service , HW Support
RESPONSE TIME : 4 Hours
DESCRIPTION : * For issues that cannot be resolved remotely, an authorised
HP Services representative arrives at user's site within 4 hours
after their call has been logged and for which they have a
contracted service window
COMPATIBILITY : HP ProLiant ML110 Family
* The initial Start date of a Post Warranty is the day after the
inherent warranty expiry
* User can buy post-warranty service after the std or upgraded warranty
has expired
* The only requirement is that the HW product is in good working
condition at the time of purchase
BENEFITS : * Can be ordered multiple times
* Extends users warranty
* Peace of mind