1Y 24X7 SUSE IA32 1-2 CPU SW SU
PROLIANTS SM & MD SVR 1-8 PROCESSORS 1Y SW TECH SUPP UNLIMTD PHONE SUP 9X5 2H RESP EXCL HP HOLS ONLINE ACCESS TO HP SW INFO DB
PI DATE : DECEMBER 2005 SUPPORT TYPE : SUSE IA32 Software Technical Support DURATION : 1 Year COMPATIBILITY: ProLiant Small & Mid range Server SOFTWARE SUPPORT 24X7: - * This package includes Software Technical Support with a service window of 24 hours Monday to Friday including public holidays COVERAGE WINDOW: 2 hr 9x5 Onsite: - * An HP authorised representative will arrive at customer site to begin HW maintenance within 2hrs response time & delivery of 9hrs during business hours of 8.30am to 5.30pm Monday to Friday excluding public holidays * This service is available to customers located within 20km of the GPO in Melbourne, Sydney, Adelaide, Perth, Brisbane, Darwin, Canberra, Hobart & Newcastle, however if this service is required outside this distance or in regional locations