3Y 4H 9X5 LRG MONITORS HW SUPP
20 INCH 21 INCH 4H ONSITE 8AM-5PM STD BUS DAYS EXCL HP HOLS
PROTECTION AGAINST DOWNTIME THROUGH FASTER RESPONSE TIME PI DATE : November 2007 SERVICE LEVEL : 3 Years 4 hr 9x5 Onsite HW Supp SERVICE TYPE : On-Site Service COVERAGE WINDOW: 8am-5pm, Std business days excluding HP holidays RESPONSE TIME : 4 hours DURATION : 3 Year COMPATIBILITY : HP LRG MONITORS -- 4hr 9x5 Onsite: * This package includes on-site hardware support with a 4-hour time & a delivery window of 9 hours during business hours of 8am to 5pm Monday to Friday excluding public holidays * This service is available to customers located within 80km of the GPO, however if this service is required outside this distance or in regional locations, please contact Customer Supp for a contract service quotation