HW SUPPORT PROLIANT DL140 4YRS OF
HW SUPPORT.NBD ONSITE RESPONSE.8AM-5PM STD BD EXCLUDING HP HOLIDAYS
PI DATE: FEBRUARY 2006
SERVICE TYPE: Maintenance parts and labor physical service
SERVICE DESCRIPTION:9 x 5 next business day
PROVIDED SUPPORT:Parts & labor
SERVICE AVAILABILITY:9 hours/day X 5 days/week
RESPONSE TIME:Next business day
SERVICE LOCATION:On-site
SERVICE DURATION:4 year(S)
PRODUCTS SUPPORTED:DL140
SERVICE DETAILS:Next business day onsite response that cannot be resolved
remotely an authorized HP services representative arrives at the
customers site the next day after your call has been logged and
for which the customer will have a contracted service window. HP
services returns your covered hardware to operational condition
repairing or replacing components or entire units as necessary.
Coverage includes all required parts and materials.