VIPER-NET 5DAY ANNUAL
VIPER-NET EASEOFCARE SERVICE PLUS 5 DAYS ANNUAL
PI DATE : Apr 2008
SERVICE : EASEOFCARE Service Plus 5Day Annual
SERVICE LEVEL: 5 working days turnaround (excluding transit time both ways)
from receipt to despatch
SERVICE DURATION : Annual
PRODUCT COVERED: Datalogic Viper-NET
SERVICE DESCRIPTION :
* Repair & return of defective products within 5 working days of receipt at
Datalogic repair centre (Datalogic or Datalogic Authorised Repair Centre)
* Fixed annual rate covering any kind of intervention
* Guarantee of repair in centres authorised by Datalogic with
the quality that distinguishes them
* Guarantee that the service is managed locally for absolute
certainty on response times