CON-SMBS-CISCO1841
SMARTnet 8x5xNBD SMB FOR CISCO1841
PI DATE: July 2006
WARRANTY TYPE : Cisco SMB Support Assistant
OFFERINGS : Access to Cisco SMB technical engineers
Support 8 x 5 x NBD
Advance hardware replacement
Operating system software maintenance
Access to the Cisco SMB Support Assistant client and portal
* SMB Support Assistant provides Next Business Day Advance Replacement,
where available, otherwise Same Day Ship.
* SMB Support Assistant client and portal simplifies the ability to set up,
configure, troubleshoot, and open service requests with emphasis on
easy-to-understand instructions
* Cisco SMB Support Assistant contracts incls the services of Cisco SMB TAC
engineers, specially trained to help SMB IT managers diagnose & resolve
problems related to the operation of Cisco devices
* Cisco SMB Support Assistant services help to ensure network uptime and
availability by providing operating system software support for
covered Cisco device