3AVL-SY-12
THIS PRODUCT NOT TO BE SOLD SEPARATELY ONLY SOLD WITH IN APC AVAILABILITY BUNDLE
PI DATE: January 2007 SERVICE TYPE: Onsite Service DURATION : 3 Years TELEPHONE TECHNICAL SUPPORT: 7 x 24 Telephone Technical Support * Experienced APC Certified Field Service Engineer offering the highest level of service * Comprehensive escalation and corrective actions process to resolve outages as quickly as possible and to keep such errors from recurring * While on site, APC Certified Field Service Engineers, will diagnose any errors directly, ensuring accuracy of any corrective actions taken * Includes Labour and travel expenses * Replacement parts and components for all units are included * Written summary report to keep informed of all service or maintenance performed on system