5HAVL-VT-10
PI DATE : MAY 2007 WARRANTY TYPE : High Availability Plan WARRANTY DURATION: 5 Yrs SERVICE LEVEL : On-Site Parts & Labour COVERAGE : 7 x 24 x 365 RESPONSE TIME : 4 Hours PHONE TECHNICAL SUPPORT: Inc 7 x 24 Telephone Technical Support * Premium Turn key service package providing 7 x 24 x 4 Hours on-site parts & labour support by APC Global Services NOTES: Under the terms of the APC - 5 Year High Availability Plan, the APC UPS must be serviced by an APC certified Engineer at the beginning of years 3,4 & 5; The cost of these preventative maintenance visits is not included in the price of the APC- 5 Year High Availability