(1YEAR)NEXT BUSINESS DAY ON-SITE
Service Factory Warranty Upgrade
PI DATE: June 2007 PRODUCT TYPE: Service Upgrade SERVICE TYPE: Onsite Service RESPONSE TIME: Next Business Day DURATION : 1 Year * An APC factory trained technician will arrive on site to diagnose or repair APC equipment * 7x24 telephone technical support * Comprehensive escalation and corrective actions process * Corrective maintenance * Environmental inspection * Functional verification * Labor and travel expenses included * Logistics coordination * On site troubleshooting * Parts included