4HR ON-SITE WONSITE4HR-SB-12
WARRANTY FOR:BR24BP SUA1500I SUA1500RMI2U SUM48RMXLBP2U SU1400RMXLI3U SU1400RMXLIB3U SU48RMXLBP SUA48RMXLBP3U SU48R3XLBP SU24R2XLBP
PI DATE: August 2006
SERVICE TYPE: Onsite Service
RESPONSE TIME: 4 Hr
COMPAT : Back-UPS RS: BR24BP Back-UPS Pro: BP1400I
Smart-UPS: SU700R2IBX120, SU700XLINET, SU700RMI2U, SU1000INET
SU1000R2IBX120, SU1000RMI2U, SU1000XLINET, SUA1000XLI,
SU1400INET, SU1400R2IBX120, SU1400RMIBX120, SU1400RMI2U,
SU1400RMXLI3U, SU1400RMXLIB3U, SUA1500RMI2U, SUA1500I,
SU24RMXLBP2U, SU24R2XLBP, SU48RMXLBP, SU48R3XLBP, SUM48RMXLBP2
SU48RMXLBP3U; Smart-UPS RT: SURT1000XLI, SURT1000RMXLI,
SURT48XLBP, SURT48RMXLBP, SURT192XLBP, SURT192RMXLBP
* 7x24 telephone technical support
* Experienced APC Certified Field Service Engineer
* To resolve outages as quickly as possible & to keep such errors from
recurring, APC follows a rigorous escalation process that includes
in depth root cause discovery and corrective actions practices
* APC Certified Field Service Engineers will diagnose any errors directly,
ensuring accuracy of any corrective actions taken
* Travel and labor expenses are included in all service contracts
* Replacement parts & components for all units are included at
no additional cost
* To keep informed of all service or maintenance performance of Sys,
APC will provide with a written summary report detailing the events
of each service visit