BEST EFFORT ONSITE ONSITEBE-SY-13
AN APC FACTORY TRAINED TECHNICIAN WILL ARRIVE ON SITE TO DIAGNOSE OR REPAIR AN APC EQUIPMENT PI DATE: OCTOBER 2005 SERVICE TYPE: 1 Year Best Endeavor Response On-Site Service * 7x24 telephone technical support * Comprehensive escalation and corrective actions process * Corrective maintenance * Environmental inspection * Experienced APC Certified Field Service Engineer * Fixed cost * Free overnight shipping * Functional verification * Labor and travel expenses included * Logistics coordination * On site troubleshooting * Parts included * Written summary report