4HR ON-SITE WONSITE4HR-SY-14
PI DATE: FEBRUARY 2005
PRODUCT DESCRIPTION: An APC factory trained technician will arrive on site
to diagnose or repair APC equipment
* For mission critical environments that require immediate response to
service needs. rovides authorized personnel on site within 4 hours from
the time that APC Technical Support deems an on site visit is necessary.
* This response level includes nights, weekends and holidays.