4HR ON-SITE WONSITE4HR-SB-15
WARRANTY FOR:SURT8000XLI SURT10000XLI SURT8000XLI-ASU SURT10000XL ASU
PI DATE: November 2004
PRODUCT DESCRIPTION: An APC factory trained technician will arrive on site
to diagnose or repair an APC equipment
DUARTION: 1 year
FEATURES:
* 7 x 24 telephone technical support
* Comprehensive escalation and corrective actions process
* Corrective maintenance
* Environmental inspection
* Experienced APC Certified Field Service Engineer
* Fixed cost
* Functional verification
* Labor and travel expenses included
* Logistics coordination
* On site troubleshooting
* Parts included
* Written summary report