NEXT BUS DAY ONSITE ONSITEBE-VT-10
SERVICE FOR SMART UPS VT
PI DATE: MARCH 2005
PRODUCT DESCRIPTION: 1 Year Next Business Day On-Site Service
FEATURES: An APC factory trained technician will arrive on site to
diagnose or repair an APC equipment
* 5 x 8 Service Scheduling
* 7 x 24 telephone technical support
* Comprehensive escalation and corrective actions process
* Corrective maintenance
* Environmental inspection
* Experienced APC Certified Field Service Engineer
* Experienced Staff of Power Professionals
* Fixed cost
* Functional verification
* Installation verification
* Labor and travel expenses included
* Logdstics coordination
* On site troubleshooting
* Parts included
* Visual inspection
* Written summary report